Privacy Policy


We, us, our, ours: Centiq Ltd.

This website, our website, the website:


This policy covers our use of personal information that we collect when you visit our site. The policy also gives you information about cookies, what we use cookies for and how you may reject such cookies.

When you register on our website you will be asked to provide some information about yourself (e.g. name, email address) in order to receive or use products or services provided by us. Such products and services include newsletters, blogs and message boards.

By entering your personal information in the forms provided, you agree to us storing this information in a database and allow us to provide you with the products and services you select. We will not share or disclose such personal information with any other party unless required by current legislation. We will at all times strive to meet current Internet best practice.


Centiq’s websites and online services may use “cookies”. Cookies enable you to personalise your experience on our sites, tell us which parts of our websites people have visited, and give us insights into user behaviour so we can improve our communications, products and services.

If you want to disable cookies on your PC go to your internet options, go to privacy and choose to block cookies.

Because cookies are used throughout our websites, disabling them may prevent you from using certain parts of the sites.

The cookies used on our websites have been categorised based on the guidelines found in the ICC UK Cookie guide. We use the following categories on our websites and other online services:

Category 1 — Strictly Necessary Cookies

These cookies are essential to enable you to browse around our websites and use their features. Without these cookies, services like shopping baskets and e-billing cannot be provided.

Category 2 — Performance Cookies

These cookies collect information about how you use our websites — for instance, which pages you go to most. This data may be used to help optimise our websites and make them easier for you to navigate. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous.

Category 3 — Functionality Cookies

These cookies allow our websites to remember choices you make while browsing. For instance, we may store your geographic location in a cookie to ensure that we show you our website localised for your area. We may also remember preferences such as text size, fonts and other customisable site elements. They may also be used to keep track of what featured products or videos have been viewed to avoid repetition. The information these cookies collect will not personally identify you, and they cannot track your browsing activity on non-Centiq websites.

How we use and store your personal information

When you supply any personal information to us (e.g. when you register with us) we have legal obligations towards you in the way we use such data. We must collect the information fairly – we must explain how we will use it. You will see this information presented on all pages which require you to provide such data.

Some information is collected by us automatically and without other notification, such as your Internet (IP) address and information from our cookies.

In brief, any information you provide to us will only be used within the website and by its agents and service providers. Your information will be disclosed where we are obliged by law to do so, or if you agree to such disclosure.

If you post or send offensive, inappropriate or objectionable content anywhere on the website, or make use of our services to do so to any other party, we can use whatever information that is available about you to stop such behaviour. This may involve informing relevant third parties such as your employer or Internet provider and/or law enforcement agencies about the content and your behaviour.

In principle, we will hold your personal information on our systems indefinitely once you have registered on the website. If you want this information removing you may contact us to remove it on your behalf. We will then use you registered email address to confirm the removal process.

The information you provide to us may be used to:

  • Send you newsletters or other mail or e-mail communications for which you have registered.
  • Contact you about changes to the website, including but not limited to changes to this Privacy Policy, the Terms of Use, or any other policies that affect your use of the site.
  • Provide special offers or promotional materials to you on behalf of ourselves or third parties.
  • Monitor or improve the website.
  • Customize the content you see.
  • Comply with and monitor compliance with our Terms of Use and any other applicable agreements and polices.
  • For any other purpose disclosed when you provide your information.

In addition, if you submit comments, photographs, videos, music, text or other content, it may be published online or offline (including on-air, on a CD or DVD, through wireless distribution, and transmission of soft copies, or any other media or format currently existing or hereafter developed), and we may publish your name, voice, likeness and other personal information in connection with publishing the content or a portion of the content, and we may use the content and any excerpt from the content in connection with advertising, marketing, publicity and promotional activities. Please also see “Information You Submit” in our Terms of Use, which governs any content you submit through the Web Sites.

Visibility of your information

The only part of your personal information automatically made available to other users of the website is your chosen user name, which will appear whenever you make a posting in the forums (message boards) or comment on a blog posting.

Access to your personal information

All personal information we hold about you may be viewed and corrected from your personal account management page.

Blogs and message boards

Our website makes blogs and message boards available to its members. If you post personal information online, it will be publicly available and you may receive unsolicited messages from other parties. We cannot guarantee the privacy or security of any information you choose to make public in a blog, or message board. Furthermore, we cannot ensure that parties who have access to such information will respect your privacy. We recommend that you do NOT post personal information on this website. Your use of blogs and message boards is subject to our Terms of Use.

Terms of Use


This website is owned and operated by Centiq Ltd. These web-based services may include any one or more of the following: promotional activities, message posting, blogging and other forms of online communication; the uploading and downloading of text and other content; the viewing of and listening to audio and visual content; and any other features, functionality or activities which may be available from time to time on this website.

Legal Agreement Between You And Centiq Ltd

These Terms of Use constitute a legal agreement between you, the user of, and Centiq Ltd. You must accept without modification all of the terms, conditions, and notices contained in these Terms of Use in order to access and use the website. If you do not accept these Terms of Use in their entirety, you may not access or use this website.

Modification Of These Terms Of Use

Centiq Ltd may wish to update or change the terms, conditions, and notices for from time to time to reflect changes in the services, or changes in the laws affecting, or other good reasons as deemed appropriate by Centiq Ltd. You understand that Centiq Ltd reserves the right to make these changes and are responsible for regularly reviewing these Terms of Use, as posted on this Website. Continued access to or use of after any such change shall constitute your consent to such change. Unless explicitly stated otherwise, any new features that change or improve shall be subject to the Terms of Use, as modified from time to time.

Centiq Ltd ID

By registering as a user of you agree to fully comply with the Privacy Policy.

Privacy And Personal Information

You may be required to register to use To set up an account, you may be required to provide information about yourself, and to update this information as necessary in order to keep it current. Additionally, data pertaining to your usage patterns may be collected, analyzed and stored by and its agents. Centiq Ltd agrees that it will only use and/or disclose your personal information in accordance with the terms of the Privacy Policy.

The Privacy Policy is hereby incorporated by reference into these Terms of Use. By agreeing to these Terms of Use, you are also agreeing to the Privacy Policy. Please carefully review the Privacy Policy. If you do not accept the Privacy Policy in its entirety, you may not access or use The Privacy Policy shall supersede any conflicting language in these Terms of Use.

You Are Responsible For Your Account

If you are given a password to access, you are responsible for maintaining the confidentiality of your password. Furthermore, you are responsible for all activities that occur in your account and you agree to notify Centiq Ltd immediately of any unauthorized use of your account. Centiq Ltd is not responsible for any loss that you may incur as a result of any unauthorized person using your account or your password.

Personal And Non-Commercial Use Only

You may only use for your own personal and non-commercial purposes. Each account may only be used by a single user, and you may not allow or permit anyone else to use your Centiq Ltd account to access the members only services. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services that are part of except as expressly provided in these Terms of Use.

Third-Party Sites

This Website contains links to other Websites controlled or operated by persons and companies other than Centiq Ltd. The Linked Sites are not under the control of Centiq Ltd. Centiq Ltd is not responsible for webcasting or any other form of transmission received from any linked site, nor if the linked site is not working correctly. Centiq Ltd is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Centiq Ltd of the site or any association with its operators. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the linked sites. You are solely responsible for any dealings with third parties (including advertisers) who support or are identified on this website, including the delivery of and payment for goods and services.

Prohibited Uses

You agree that you will not: (1) use for any purpose that is unlawful or contrary to these Terms of Use; (2) use in any manner that could damage, disable, overburden, or impair or interfere with any other party’s use and enjoyment of it; (3) attempt to gain unauthorized access to any Centiq Ltd account, computer systems or networks associated with; or (4) obtain or attempt to obtain any materials or information through by any means not intentionally made available or provided for.

Your Feedback, Suggestions, Media & Materials Submitted To Centiq Ltd

Centiq Ltd wants your voluntary feedback and suggestions on so that we can continually improve the services for you and other customers. When you submit feedback and suggestions, please understand that Centiq Ltd needs to have full rights to use your feedback and suggestions and agree that by submitting any feedback or suggestions to Centiq Ltd, you warrant and represent that you own or otherwise control the rights necessary to do so and you are granting Centiq Ltd and its affiliated companies permission to use, modify, copy, distribute, transmit, publicly display, publicly perform, reproduce, publish, sublicense, create derivative works from, transfer, or sell any such feedback or suggestions, and to sublicense to third parties the unrestricted right to exercise any of the foregoing rights granted with respect to the feedback or suggestions including rights under copyright, trademark, service mark or patent laws in any relevant jurisdiction.

No compensation will be paid with respect to Centiq Ltd’s use of the materials contained within such feedback or suggestions. Centiq Ltd is under no obligation to post or use any materials you may provide and may remove such materials at any time at Centiq Ltd’s sole discretion.

This section also includes your Photos, Artwork, Sound Recordings, Software, and other related data. No compensation will be paid with respect to Centiq Ltd’s use of your materials. Centiq Ltd is under no obligation to post or use any material you may provide and may remove such material at any time at Centiq Ltd’s sole discretion. You certify and warrant that any material you submit is your original work and does not infringe any copyright or intellectual property right, and has never been copyrighted or, if copyrighted, that you are the sole copyright owner.

This section is not applicable to your usage patterns. For terms and conditions governing the use of such information and data, please refer to the Privacy Policy.

Content Available on and all the content offered through it, including, but not limited to, text, photos, graphics, audio clips, video clips, other music and video files and everything else you see and hear through (all of these things are commonly referred to as “Content”) are owned exclusively by Centiq Ltd or others that have licensed their material to Centiq Ltd and its affiliates. The Content is therefore protected by copyrights, trade secrets, or other proprietary rights which means that you and others using this service are not permitted to use the Content (and that includes modifying, copying, downloading, uploading or distributing the Content) except as outlined in this document. You are authorized only to make personal, non-commercial use of the Content. Trademarks may not be used in any manner without the prior permission of the owners. You understand that any unauthorized use of the Trademarks or Content would result in irreparable injury to Centiq Ltd for which money damages would be inadequate and in such event Centiq Ltd will have the right, in addition to other remedies available at law and in equity, to immediate injunctive relief to prevent any such unauthorized use.

Software Available on

All software (if any) that is made available to view and/or download from the web pages that are part of is owned by and is the copyrighted work of Centiq Ltd and/or its suppliers or affiliates. Your use of the Software is governed by the terms of the license agreement, if any, that accompanies or is included with the Software. You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software not accompanied by a license agreement, Centiq Ltd hereby grants to you, the user, a personal, non-transferable license to use the Software for viewing and otherwise using in accordance with these Terms of Use, and for no other purpose, provided that you keep intact all copyright and other proprietary notices. All Software is owned by Centiq Ltd and/or its suppliers or affiliates and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT. You acknowledge that the Software, and any accompanying documentation and/or technical information, is subject to applicable export control laws and regulations of The United Kingdom. You agree not to export or re-export the Software, directly or indirectly, to any countries that are subject to United Kingdom export restrictions. You understand that any unauthorized use of the Software would result in irreparable injury to Centiq Ltd for which money damages would be inadequate and in such event Centiq Ltd will have the right, in addition to other remedies available at law and in equity, to immediate injunctive relief to prevent any such unauthorized use.

Liability policy on Emailing, Blogging and Message Boards may include use of an forum or blog hosting account or forum or blogging activity. Centiq Ltd reserve the right, in its sole discretion and at any time: to modify or discontinue the Blog/Forum Services; to limit, terminate or suspend your use of the Blog/Forum Services; and to assess charges for the use of the Blog/Forum Services in the future. Your use of the Blog/Forum Services is subject to these Terms of Use.

You understand that Centiq Ltd is not obligated to provide any assistance, including any technical or customer support, in connection with the use of any Blog/Forum Services, and that your use of the Blog/Forum Services is at your own risk. Any and all Blog/Forum Services are provided; AS IS and AS AVAILABLE and no warranties are provided, except as required by law. SPECIFICALLY, THE WARRANTIES FOR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXPRESSLY DISCLAIMED. Centiq Ltd is in no way liable for any claims arising from your use of any Blog/Forum Services.


Limitation of Liability

In no event will Centiq Ltd’s liability for any damages, losses and causes of actions whether in contract or tort (including negligence or otherwise) exceed the actual amount paid by you for the Centiq Ltd Service which gave rise to such damages, losses and causes of actions during the 12-month period prior to the date the damage or loss occurred or the cause of action arose.

Customer Support

Centiq Ltd may provide information about how to use If you have any questions about the Services or any problems that you would like to report, please contact us with the information provided on our Contacts Page.

Termination And Restriction Of Access

Centiq Ltd reserves the right, in its sole discretion, to terminate your access to or any portion thereof at any time, without notice. Centiq Ltd may also terminate or suspend your access to for breach of these Terms of Use or inactivity, which is defined as failing to sign in to the Services for an extended period of time, as determined by Centiq Ltd.


These Terms of Use are governed by the laws of The United Kingdom. Centiq Ltd makes no representation that materials on this site are appropriate or available for use in locations outside The United Kingdom. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Centiq Ltd as a result of these Terms of Use or use of You may not assign these Terms of Use without the prior written consent of Centiq Ltd. A printed version of these Terms of Use and of any notices given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Intellectual Property

Centiq Ltd may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in, including the web pages that are part of Except as expressly provided in these Terms of Use, the provision of and the furnishing of such web pages to you does not give you any license to these patents, trademarks, copyrights, or other intellectual property. Any rights not expressly granted herein are reserved.


All trademarks are property of their respective trademark owners. Wherever possible we have tried to identify and acknowledge ownership of all trademarks, images and terms used on this website which are not the property of Centiq Ltd.

The following are trademarks of International Business Machines Corporation in the United States or other countries, or both: AIX, DS4000, DS6000, DS8000, HACMP, IBM, IBM Optim, POWER, Tivoli. A full list of IBM copyright and trademark information can be found here.

SAP® and SAP NetWeaver® are registered trademarks of SAP AG in Germany and in several other countries. A partial list of SAP copyright and trademark information can be found here.

Windows is a registered trademark of Microsoft Corporation in the United States and other countries.

Solaris, SPARC, Sun Fire, Sun Blade, Sun Storage are trademarks of Sun Microsystems, Inc.

UNIX is a trademark of the Open Group.

Linux is a trademark of Linus Torvalds.

PRIMEPOWER, PRIMEQUEST, PowerEdge, PRIMERGY are trademarks of Fujitsu Limited.

HP-UX, AlphaServer, StorageWorks XP, StorageWorks NAS Systems, BladeSystem Storage are trademarks of Hewlett-Packard Company.

Symmetrix DMX, Celerra, Rainfinity, CX4 are trademarks of EMC Corporation.

CLARiiON is a trademark of Data General Corp.

EqualLogic is a registered trademark of EqualLogic, Inc.

PowerEdge, PowerVault are trademarks of Dell Inc.

NetApp and Data ONTAP are registered trademarks and Network Appliance is a trademark of Network Appliance, Inc. in the U.S. and other countries.

StorageTek is a registered trademark of Storage Technology Corp.

TrueCopy is a registered trademark and, Universal Storage Platform, Network Storage Controller, ShadowImage, Universal Star Network, Dynamic Provisioning, Virtual Storage Machine, Lightning 9900, and Thunder 9500 are trademarks of Hitachi Data Systems Corporation.

Accessibility Policy


This website has been designed to be accessible to as wide an audience as possible. All web pages have been written using XHTML 1.0 Transitional and use CSS 2.0, so the site should be usable on all web browsers that support these standards.

Note that some older browsers such as Internet Explorer 4 and Netscape 4 do not fully support these standards. People still using these browsers will still be able to navigate the site, however, the content will be displayed with a basic layout and the experience will not be as intended.

The content area is fluid and will expand/contract as required to use all the available width of the browser, however the site has been designed to be used with screen resolutions of at least 1024 pixels wide. Much less than this and the experience will not be as good.


Javascript is used on this site to improve the user’s experience. If Javascript is not enabled on your browser, you will still be able to use the site, but some parts of it will not appear as intended.

Standards Compliance

This site has been designed to meet the “AAA” level of compliance with the WAI (Web Accessibility Initiative) and WCAG (Web Content Accessibility Guidelines) 1.0. Wherever possible content will meet this standard. Where this has not been possible, pages should meet at least “A” compliance.

Text Size

Users with impaired vision wishing to increase the text size of the site can do so in the following ways:

  • Internet Explorer (PC): use the View > Text Size menu
  • Internet Explorer (Macintosh), use the View > Text Zoom menu
  • Firefox, Google Chrome, Safari: use CTRL+ and CTRL-

Browser Compatibility

This site has been tested with Internet Explorer 7 and 8; Firefox 2 and 3; Safari; Google Chrome. Note that it will not render correctly in IE6 and below.


This website has been designed to print pages correctly. In order to print the pages as they are intended you should ensure your browser is configured to print background images and colours. Note that at the time of writing Safari for Windows is unable to do this.